Hours & location
Mon–Thu: 8:30 AM – 5:00 PM · Tue evenings until 7:00 PM. Closed Fridays and weekends. Find us at 940 1st Ave. W., Owen Sound, with free parking outside.
DirectionsNew patients
New here? Welcome.
Riverside West Dental is accepting new patients at 940 First Avenue West in Owen Sound. Here's what to expect at your first visit, and how to make it easy.
What to expect
Your first visit, step by step.
A first appointment is unhurried and straightforward. Here is how it usually goes.
- 01
Welcome & paperwork
Arrive a few minutes early. Sandy or Shantell will confirm your details, medical history, and any insurance or CDCP information.
- 02
Exam & X-rays if needed
A complete look at your teeth, gums, and jaw. Digital X-rays are taken only when they help us see what is going on.
- 03
Talk it through
Your dentist explains what they found, in plain language, and answers every question you have.
- 04
Your plan & next visit
If treatment is needed, you leave with a written plan, a cost estimate, and a next appointment that fits your schedule.
Be prepared
What to bring.
A few things that help your first visit run smoothly. Forgot something? Don't worry, we'll sort it out.
- A piece of photo ID
- Your insurance card or CDCP member details, if you have coverage
- A list of current medications
- Previous dental records or X-rays, if you have them
- Your questions. We take the time to answer them
Good to know
Before you arrive.
Insurance & direct billing
We bill most Ontario plans directly, so you only pay what your plan doesn't cover. Bring your card or member details.
Insurance detailsCDCP, ODSP & Ontario Works
We accept all three, and we'll help you check CDCP eligibility and apply, right here in the office.
Learn about the CDCPCurrent promotions
Complete exam from $178, cleaning $199, Zoom!® whitening $399, and 50% off night guards for uninsured patients.
See promotionsNew patient questions
Questions,
answered.
Can't find what you're looking for? Call us. A real person picks up during office hours.
Are you accepting new patients?
Yes. We welcome new patients of all ages from Owen Sound and across Grey-Bruce, including families, seniors, and anyone who hasn't seen a dentist in a while. No judgement, ever.
What happens at the first appointment?
A review of your medical and dental history, a thorough exam, digital X-rays if needed, and a conversation about what we found. If treatment is recommended you'll get a written plan and estimate before anything is scheduled.
How long does a first visit take?
Plan for about an hour. If you'd like a cleaning at the same visit, let us know when you book and we'll reserve the time.
Can I transfer my records from my previous dentist?
Yes. Tell us the name of your previous office and we'll request your records and X-rays with your permission, so we're not repeating anything unnecessarily.
I'm nervous about the dentist. Is that okay?
Completely. Many of our patients felt the same way at first. Tell us when you book, and we'll go at your pace, explain everything before we do it, and stop whenever you need a break.
Do you see children?
Yes, from their first tooth onward. We accept Healthy Smiles Ontario, and we make first visits short, playful, and pressure-free.
Ready to plan your first visit?
Tell us what you need and we'll get back to you with a time that works. New patients are usually seen within the week.
Call us(519) 371-9415After-hours emergency care Mon–Thu. Just call.Visit us940 1st Ave. W., Owen SoundGet directions
Mon–Thu: 8:30 AM – 5:00 PM · Tue evenings until 7:00 PMriversidewestdental@gmail.com
Request an appointment
We reply during office hours, usually the same day.