Same-day appointments
Call early in the day and we'll usually see you that day. Pain is the priority.
Emergency care
When it hurts, call us today.
We hold time in the schedule for same-day emergencies, and we answer the main line after hours Monday to Thursday.
Dental emergencies don't keep office hours
A cracked molar at dinner, a throbbing tooth at 2 a.m., a child's tooth knocked out at the rink: these things rarely happen at a convenient time. Our job is to get you out of pain quickly and then sort out the tooth properly.
During office hours we keep room for same-day emergency visits. Outside those hours, Monday to Thursday, you can call the main line at (519) 371-9415 and reach us for after-hours care. On weekends, if you have facial swelling that's spreading, trouble swallowing or breathing, or bleeding that won't stop, please go to the nearest hospital emergency department and call us the next business day.
Common emergencies we see include severe toothache, a chipped or broken tooth, a tooth knocked out or pushed out of position, a lost filling or crown, a dental abscess, and a bitten lip or tongue that won't stop bleeding.
Why it matters
What to expect
After-hours line
Monday to Thursday, the main number reaches us after closing.
Pain relief first
We stabilise the problem and get you comfortable before planning any larger repair.
Honest next steps
Sometimes a tooth can be saved, sometimes not. We'll tell you plainly and give you options.
What to expect
Before you arrive
- 01
Toothache
Rinse with warm salt water, floss gently to remove any trapped food, and take the pain reliever you'd normally use. Don't put aspirin on the gum.
- 02
Knocked-out adult tooth
Hold it by the crown, not the root. Rinse briefly, place it back in the socket if you can, or keep it in milk. Come within the hour if possible.
- 03
Broken tooth or lost crown
Save any pieces. A lost crown can sometimes be held in place temporarily with a little toothpaste or denture adhesive until we see you.
- 04
Swelling or abscess
Cold compress on the outside of the face, and call us. Swelling that affects your eye, throat or breathing needs the hospital first.
Good to know
Cost and coverage
An emergency visit usually starts with an exam of the problem area and an X-ray, followed by whatever it takes to relieve the pain that day. We'll tell you the cost before we proceed. Emergency exams are typically covered by the Canadian Dental Care Plan, ODSP, Ontario Works, Healthy Smiles Ontario and most private plans, and we bill them directly.
Common questions
Emergency Dental Care, answered.
If your question isn't here, call us. A real person picks up during office hours.
Do I need to be an existing patient?
No. We see emergency patients from Owen Sound and across Grey-Bruce whether or not they've been here before.
What counts as a dental emergency?
Anything that's painful, bleeding, swollen or broken. If you're unsure, call and describe it; we'll tell you whether it needs to be seen today.
What happens after hours on the weekend?
Our after-hours line runs Monday to Thursday. From Friday to Sunday, manage pain at home as best you can and call us Monday morning, or go to the hospital if there's spreading swelling, fever or difficulty breathing or swallowing.
Will you fix the tooth the same day?
We'll always deal with the pain the same day. Some repairs, such as a crown or a root canal, may take more than one visit, and we'll set that up before you leave.
Can a knocked-out baby tooth be put back?
No, baby teeth aren't replanted, but the area should still be checked to make sure nothing else was damaged.
Book your visit
Ready to talk about emergency dental care?
Send a request and Sandy or Shantell will call you back during office hours to find a time that fits. Emergencies: please phone us directly.
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